Shuangqian Liu, Yi Li, Rui Zhang

Shuangqian Liu

31 Dec. 2022

Interaction design, Population aging, Emotional theory, Virtual assistant.

Objective: This study applies emotional design theory to the design of elderly virtual assistant voice interaction, explores the influence of elderly virtual voice assistant timbre characteristics on the elderly's liking degree, and uses it as a basis for the design of elderly virtual assistant and interaction system. Method: Through a combination of quantitative and qualitative methods such as literature research method, Wizard of Oz survey method and Likert scale, it obtains the influence of voice assistant anthropomorphic features on the elderly's liking degree, and conducts elderly needs analysis and design point transformation for the design of elderly virtual assistant and interactive system. Conclusion: Elderly users are more fond of the female virtual assistant image who is enthusiastic and active, lively and lovely, with high interaction degree, featured with a bright and lively voice trait. Through the research and analysis, the functions of the elderly virtual assistant include four sections: medical management, diet and sports management, entertainment and companionship, and intelligent community.

© 2023, the Authors. Published by ISCCAC

This is an open access article distributed under the CC BY-NC license