Innovation Economics and Management Research (IEMR)

Publisher:ISCCAC

The Effect of Psychological Stress on the Job Performance of Logistics Employees: Moderating Effect of Conscientious Personality
Authors

Lilu Sun, Sen Dong, Juan Zhao

Corresponding Author

Lilu Sun

Publishing Date

31 Oct. 2022

Keywords

Psychological pressure, Job performance, Conscientious personality, Logistics employees.

Abstract

The high-quality service of logistics industry is the core goal of modern logistics system management, and the stable number of employees and the improvement of work quality are the important foundation to achieve this goal. According to Conservation of Resource Theory, psychological resources are the important resources of individuals, the driving force of individual professional identity and career development, and have a decisive effect on the quantity of human resources in the industry. Psychological stress and conscientious personality are the components of psychological resources. Therefore, this paper studies the relationship between psychological resources such as psychological pressure and conscientious personality of logistics industry employees and job performance, and finds that high level of psychological pressure has a negative impact on job performance; Responsible personality moderates the relationship between psychological stress and job performance. Based on this, this paper puts forward the feasible suggestions on how to ease the pressure and improve the performance of logistics industry staff, which provides theoretical basis for the healthy development of individual career and practical reference for the optimization of industry management level and the upgrading of organizational performance.

Copyright

© 2022, the Authors. Published by ISCCAC

Open Access

This is an open access article distributed under the CC BY-NC license